Limited lifetime warranty

Vytex · VinylMax

Vytex windows and patio doors

Vytex, the manufacturer of our Potomac-hp, Fortis and Georgetown windows and our patio doors, offers a limited lifetime warranty so you can buy with confidence that your new windows and doors will be free from defects in material and workmanship.

What’s covered

The warranty covers Vytex vinyl window and patio door products manufactured on or after January 1, 2008. Products made before that date remain covered by the warranty that was in effect when they were made.

Exclusions and transfers

The full warranty, including exclusions and how to transfer it if you sell your home, is in the manufacturer’s documents:

• Vytex limited lifetime warranty (PDF)
• Vytex terms and conditions (PDF)

VinylMax windows

VinylMax backs its Newton, Franklin, Edison, 4700 Series, Trends and Prestige windows with a limited lifetime warranty.

• How long: for as long as you own and live in the home.
• Glass breakage: Franklin, Edison and the 4700 Series also cover accidental glass breakage.
• Registration: not required to be covered.
• Selling your home: the warranty can be transferred to the new owner with VinylMax’s transfer form and a $40 fee.

• VinylMax limited lifetime warranty (PDF)
• VinylMax warranty transfer request (PDF)

Need warranty service?

Call us first at 470-533-0777 or email info@crescentwindow.com. We’ll help you with the claim, whichever brand you have. You can also contact Vytex or VinylMax directly.